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Communication strategy - Compliance and associated
Stakeholders Dialogue-contact channels
Expectations procedures

Employees • Direct contact with HR Fair working conditions - • Internal communication
Management. non-discrimination - • • TWG Code of Ethics
Well-being at work (HSE)
• SySL Committee. • • Welcome Plan (TWL) -
• Internal mail - TWA Handbook (TWA)
Newsletter.
• • Hiring Process and
• Communication boards at Termination (TWA) and PG6-1
TWA. for HR Management (TWL)
• • Motivation and Awareness
Specifications (TWA)
• • Integrated Quality,
Environment and HSE Policy
(TWG)
• • Staff Hiring & Training
(TWA) .
Customers • Trade visits Personalised professional care Integrated Quality, Environment
for advice tailored to needs - and HSE Policy (TWG).
• Trade fairs Product quality, innovation and
• Corporate website safety.

Suppliers and Subcontractors • Email Ensure delivery of consignments Purchasing Management
and automation of payments with Standard AND Purchasing
• Fairs
fair conditions and compliance Management (TWA).
• Web with agreements.

Shareholders Monthly Board of Directors Cost-effectiveness and adequate Risk Identification and
meetings and annual meetings reporting for transparency. Management - Strategic Plan
for budget monitoring and monitoring.
control.

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