| Basic information on data protection | ||
| Controller: | TRUCK AND WHEEL GROUP SL | |
| Purpose: | Management of the personal data necessary to provide you with the requested services or products. TRUCK AND WHEEL GROUP SL will process the data to carry out administrative, accounting, and tax management, as well as to send commercial communications about our products and services. Sending communications related to the commercial relationship with our client and with the provision of supplied services, shipment of products through third parties. Purposes related to the use of the services provided on our website https://tw-group.com/ | |
| Lawful basis: |
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| Recipients: | Data transfers are foreseen to: Public administrations with authority in the matter; organizations related to the controller that facilitate and enable the provision of services: advisory services, insurance entities, webmaster, and event sponsors. Recipients also include third-party data processors that provide services to TRUCK AND WHEEL GROUP SL, with whom a corresponding agreement has been signed guaranteeing compliance with the GDPR and appropriate security measures. | |
| Rights: | You have the right to access, rectify, and delete your data, as well as other rights indicated in the additional information, which you may exercise by sending an email to dpo@tw-group.com | |
| Source: | From the data subject and from our website https://tw-group.com/ | |
| Additional information: | You can consult additional and detailed information on Data Protection on our website: https://tw-group.com/ | |
If our data protection policy must be modified as a result of legislative changes or criteria issued by the Data Protection Agency, you will be duly informed of any necessary changes required to comply with the law.
Who is responsible for processing your data?
Identity: TRUCK AND WHEEL GROUP SL
Tax ID: B31255151
Postal address: Pol Arazuri-Orcoyen Calle E, Parcela 2.3 (Arazuri), 31170, Navarra
Phone: 902222900
Email: dpo@tw-group.com
Data Protection Officer (DPO): PRODANA CONSULTORES S.L.
DPO Contact: Parque Empresarial La Muga 11, 5th floor office 4-A, 31160 Orcoyen, Navarra, Spain. Email: dpo@prodanaconsultores.com
For what purpose do we process your personal data?
TRUCK AND WHEEL GROUP SL processes the information provided by data subjects in order to manage the personal data required to provide the requested services or products.
TRUCK AND WHEEL GROUP SL will process the data to carry out administrative, accounting, and tax management, as well as to send commercial communications about our products and services.
GDPR legal bases:
6.1.a) The data subject gave consent for the processing of their personal data for one or more specific purposes: data transfer to companies necessary for the provision of the requested service, data transfer to third-party applications for external services, sending commercial promotions.
6.1.b) Processing necessary for the performance of a contract to which the data subject is a party or for pre-contractual measures at their request.
6.1.c) Processing necessary for compliance with a legal obligation applicable to the controller.
6.1.f) Processing necessary for the purposes of legitimate interests pursued by the controller or a third party, provided that these do not override the interests or fundamental rights of the data subject.
How long will we keep your data?
Data will be kept for the time necessary to fulfill the purpose for which they were collected and to determine potential liabilities arising from that purpose and the data processing, including compliance with legal obligations. For purposes requiring your express consent, data will be retained until you exercise your rights of erasure or restriction of processing, for example, the sending of commercial communications.
What is the legal basis for processing your data?
The legal bases for processing your data are:
- Performance of a contract: Execution of a purchase/sale or supply contract for our products and/or services.
- Consent of the data subject: Sending commercial communications about our products and services.
- Compliance with legal obligations: Processing necessary to comply with a legal obligation applicable to the controller.
- Legitimate interest of the controller: Purposes related to the provision, support, and communication regarding contracted/supplied services or products: purchasing, customer service, returns, transfer to third parties for transportation and delivery, management of customer offers, service-related communications, complaints and claims, transfer of data to third parties for the provision of services and coordination of business activities. Administrative, accounting, and tax management; customer communications; transfer of data to third-party companies related to the controller for purposes linked to this legitimate interest.
To whom will your data be communicated?
Data will be communicated to the following recipients:
- Public administrations with authority in the corresponding matters, for compliance with legal obligations.
- Social Security Treasury and other public bodies.
- Individuals and organizations related to the controller that provide external services to the company: advisory, IT, consultancy, auditors, insurance, occupational risk prevention, lawyers, and other external service providers.
- Financial entities for economic transactions.
- Third-party data processors providing services to TRUCK AND WHEEL GROUP SL, with whom agreements have been signed guaranteeing GDPR compliance and adequate security measures.
Data transfers to third countries
No data transfers to third countries are planned.
What are your rights when you provide your data?
Anyone has the right to obtain confirmation on whether TRUCK AND WHEEL GROUP SL is processing personal data concerning them.
Data subjects have the right to access their personal data, request rectification of inaccurate data, or request erasure when the data are no longer required for the purposes for which they were collected.
In certain circumstances, data subjects may request the restriction of processing, in which case the data will only be retained for the exercise or defense of legal claims.
In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In this case, TRUCK AND WHEEL GROUP SL will cease processing except for compelling legitimate grounds or for the exercise or defense of possible legal claims.
You may exercise your rights as follows: You have the right to access, rectify, and delete your data, as well as other rights indicated in the additional information. You may exercise them by sending an email to dpo@tw-group.com or directly at the address: Pol Arazuri-Orcoyen Calle E, Parcela 2.3 (Arazuri), 31170, Navarra.
If you have given consent for any specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.
If you believe your rights regarding personal data protection have been violated, especially if you have not obtained satisfaction in exercising your rights, you may file a complaint with the competent Data Protection Authority through its website: www.agpd.es
What rights do you have?
- To know whether we are processing your data or not.
- To access your personal data.
- To request rectification of inaccurate data.
- To request erasure of your data if they are no longer necessary or if you withdraw your consent.
- To request restriction of processing in certain cases, in which case we will only retain the data as required by law.
- To data portability, which will be provided in a structured, commonly used, machine-readable format. We can also send them to a new controller if you prefer. Valid only in certain cases.
- To file a complaint with the Spanish Data Protection Agency if you believe your rights have not been properly attended.
- To withdraw consent at any time for processing that is based on your consent.
If you update any of your data, please notify us so we can keep them updated.
Do you want a form to exercise your rights?
We have forms available for exercising your rights. Request them by email, or if you prefer, you may use the forms provided by the Spanish Data Protection Agency or third parties.
These forms must be electronically signed or accompanied by a photocopy of your ID.
If someone represents you, you must also attach a copy of their ID or have them sign using an electronic signature.
Forms may be submitted in person, by mail, or by email to the controller’s address indicated at the beginning of this text.
How long will we take to respond to a Rights Request?
It depends on the type of right, but no later than one month from your request, extendable to two months if the matter is very complex and you are notified that more time is required.
How did we obtain your data?
The personal data processed by TRUCK AND WHEEL GROUP SL come from the data subject. The types of personal data processed are:
- Identification data: ID, NIE, full name, phone number, image, voice, address, signature, email address
- Other types of data: personal characteristics, academic/professional data, commercial information, transactions of goods and services, banking data
- Commercial information
- No special categories of personal data are processed (such as data revealing ethnic or racial origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data for unique identification, health data, or data relating to a person’s sex life or sexual orientation).